Zoltán Tamás

Twenty years of digital wizardry, turning complex problems into elegant solutions.
Prepare to be amazed.

About Me

A seasoned IT maestro with a knack for turning complex tech challenges into elegant solutions. My career is a testament to relentless innovation and strategic thinking.

A Senior IT Project and Program Manager with good all-round service and project supervisory and deep technical expertise. Very capable to ensure the smooth running of IT delivery projects, to establish and maintain IT services that will improve the efficiency and performance. Familiar with ITIL, PMP and Prince2 methodologies. 
Spent 20 years in IT, gaining extensive practical knowledge of complex IT systems, IT services, IT processes, workflows and best practices in beverages, energy, automotive, chemical and lifting industry. 
As freelancer,  - leading his own IT firm - and by gaining great experience in IT outsourcing services and with multicultural teams established deep knowledge by managing multiple transitions and transformations, thus gained valuable knowledge and insights of IT re-inventing.

My Digital Odyssey

Assignments

May 2023. -

Senior IT Program Manager (contractor)

L4 Program Manager of six major IT infrastructure projects for Palfinger with total TCV of US$ 1M

January 2023. - April 2024.

Senior Lead IT Program Manager (contactor)

L5 Global SAP Program Manager of E.On to MVM carve-out program with TCV of US$ 200M

July 2021. - March 2022.

Senior IT Program Manager (contactor)

L4 Program Manager of four Infrastructure & Architecture projects for Norsk Hydro ASA with total TCV of US$ 2M

June 2021. - APRIL 2023.

Senior IT Program Manager (contactor)

L4 Senior Program Manager of the ITO Transformation program for BASF with total TCV of US$ 5.9M

april 2016. - May 2021.

Senior Lead IT Project Manager (contactor)

L5 Global Project Manager of multiple (26) ITO projects for Aptiv (formerly Delphi) with total TCV of US$ 3.1M

September 2015. - March 2021.

Technical IT Project Manager (contactor)

L3 Technical Project Manager of "1-2-2 Project” for E.ON Business Services with TCV US$ 1.5M

March 2014. - August 2015.

Technical IT Project Manager (contactor)

L3 Technical Project Manager of the “MODIT Datacenter & AzurePack Project” with TCV US$ 800K

October 2013. - March 2014.

Technical IT Project Manager (contactor)

Technical IT Project Manager of multiple (6) ITO projects for two customers with TCV sum of US$ 200K

January 2012. - September 2013.

Senior VIP Service Expert (contractor)

Technical team lead of the VIP Service team, managing total of 750 customers' requests at the Budapest office

January 2012. - September 2013.

VIP  Service Expert (contractor)

IT Service Expert of the E.On Hungary and Gas Trade & Storage companies with 150 customers

October 2007. - November 2008.

IT Support Specialist (contractor)

IT Support Specialist of the Heineken Hungary Breweries Budapest offices with 50 customers

December 2004. - July 2007.

IT Support Specialist

IT Support Specialist of the multiple legal, accountant and trading companies, with total of 50 customers

Febrary 2003. - October 2004.

Software Translator

Software Translator and Proofing Editor (English-Hungarian) of AUTODESK applications and products

May 2023. -
Contractor of DXC.Technology @ lifting industry
Worldwide (remote)

Back to assignments

Provided governance for Palfinger's new site deployments, site closures and site refreshes
Managed physical installations with onsite support, including HPE Simplivity ESX with DataProtector/Veeam Backup and HPE/Aruba network
Have been in charge for stakeholder, risk, issue, problem and financial management of all the projects and was accountable for issuing the final invoice to meet all the project milestones in time and on budget
Provided full project documentation for DXC final project reviews to the account APL/ADL

January 2023. - April 2024.
Contractor of MVM Group @ energy industry
Hungary (remote)

Back to assignments

Provided guidance and governance for 12 workstreams with total of 97 teammembers (PMs & tech)
Defined the scope and the deliverables of the "E.ON to MVM" carve-out program to migrate 2.5M userdata including SAP-ISU, BW and PI as well as to deploy an Avaya CC with SAP interfaces and userdata mapping.
Governed the team to make sure that all the 12 projects' execution are smooth, and to meet the expectation of the Hungarian Ministry of Energy
Prepared the cutover plans for all the 7 Go-Lives with risk assessment, fallback plan (except SAP-ISU) and proper communication plan
Supervised the service delivery transition from E.ON contractors to MVM in-source / MVM new contractors
Prepared the IT budget of the handover, including hardware, software and licenses, contractors, manpower and 3rd-party services
Had been in charge for all project committee board meetings including a weekly brief for the CEO/CFO/COO team to meet all the target delivery dates

July 2021. - March 2022.
Contractor of Norsk Hydro @ renewable energy & aluminium industry
Worldwide (remote)

Back to assignments

Governed the Norsk-Hydro ASA security transformation to strengthen the network resilience, by implementing four security projects
Executed an AD Penetration test project to ensure that the Hydro AD tiering model meets the desired security level
Provided an all-around service for the new DDI project, a validation and implementation project to select the best fit candidate for an alternative primary solution for DDI
Provided governance for the new Zscaler network layout to segregate the end-users network from the company network
Executed the "Modern WorkPlace environment" project to move out all the end-user devices from the company AD to Azure and transform them into an InTune managed devices

June 2021. - April 2023.
Contractor of DXC.Technology @ chemicals industry
Worldwide (remote)

Back to assignments

Ensure that all the projects' execution are smooth according to scope, budget and time and inline with the ever-changing customer expectation and priority
Provided governance for new the Service-Now implementation (incident mngmt)
CI standups with Vmware ESXi and storage deployment (Hitachi, 3par, NetApp) as well as CI stack extensions, and all the decomm / scrapping activities
Had been in charge for risk, issue, problem and financial management (PR/PO and procurement) for the whole programme and was accountable to meet all the target delivery dates

April 2016. - May 2021.
Contractor of DXC.Technology @ automotive industry
Worldwide (remote)

Back to assignments

Provided governance for Aptiv's (formerly Delphi) new sitebuilds, site closures, site migrations, CI stack standups and migrations as well as physical installations (NetApp, Vmware ESX and Cisco network deployments), P2V, File and Print, AD objects, multiple type of databases (MSSQL, MySQL, IBM DB2, Oracle) deployments and migrations
Provided governance for virtual machines deployment to on-premises micro-clouds and ADM integration for various apps like PowerBTO, DCIx, ALS, and many more
Had been in charge for the HP SM9 to Service-Now transition for asset releases, workflow and automation
Acted as a SPOC on for the project's full lifecycle between customer, delivery teams and 3rd parties

September 2015. - March 2016.
Contractor of Hewlett-Packard Enterprise @ energy industry
Worldwide (remote)

Back to assignments

Technical project manager of the E.On Energie – Uniper split program's ("One-to-Two"): AD Cleanup Project
Moderator between the AD and DB teams to identify and validate and cathegorize all the accounts to: stale / inactive / active / TBD
Provided full documentation to the Architecture team and assembled the architectural design document to act a SoW for HP(E) delivery teams 
Acted as a direct contact between HP(E) technical teams (Wintel, DB, UP and Storage) to ensure that the project tasks are completed in time, as well as according to the architectural design the AD cleanup activities concepts

March 2014. - August 2015.
Contractor of MODIT Plc @ information technology industry
Budapest, Hungary (onsite)

Back to assignments

Created the business case plan of the MODIT DC project (incl. ROI & TCO calculations, and SWOT analysis)
Organized and managed all the vendors and suppliers to deliver the appropriate services to build up the datacenter infrastructure, including, but not limited to: fiber optics providers, AC systems vendors, eletricity suppliers, low-voltage suppilers (CCTV, alarm and access control
Organized and led all the meetings with the board of directors and the investment group to present the future plans and provided status updates on the milestones and critical path
Executed the project plan according to the agreed deliverables and schedule to set up the MODIT cloud
Executed the UAT and managed the BAU transition

October 2013. - March 2014.
Contractor of TectumIT Ltd @ manufacturing and car rental industry
Budapest, Hungary (onsite)

Back to assignments

Formed and governed the task force team to execute the implementation of 3-3 ITO delivery projects for two different customers, as follows:

ATEV Plc: LogMeIn Central and Hamachi VPN integration, Backup & Disaster Recovery and Karadox project

AVALON Rent a Car(e) Ltd: Migration from Google cloud to “on premises“ cloud, Raspberry Pi ThinClient and Raspberry DisplayWall project

January 2012. - September 2013.
Contractor of Hewlett-Packard @ energy industry
Budapest, Hungary (onsite)

Back to assignments

Had been responsible for the Budapest office with 750 customers at E.On Hungary & E.On Gas Trade & Storage companies
Acted as the SPOC for any incidents, issues, problems arisen
Had been responsible for the contribution of 9 service specialists and experts to deliver excellent service
Had been accountable for IT SLA of the Budapest Service Center and reported directly to E.On IT GmbH

  January 2009. - December 2012.
Contractor of E.On IT @ energy industry
Budapest, Hungary (onsite)

Back to assignments

Had been responsible for the E.On Hungary & E.On Gas Trade & Storage companies' VIP customers, total of 150 users
Acted as the SPOC for any incidents, issues, problems arisen
Managed AD user object access control and all SCCM software installations
Executed several corporate-wide pilot projects and integration as the technical specialist:
Windows Vista and 7 Rollout with SCCM integration
Transition to E.On mobile access transition
PKI infrastructure rollout (SafeSign)
Implementation Siemens HiPath VOIP systems, Tandberg video and Polycom telephone conference

October 2007. - December 2008.
Contractor of Heineken Hungary Breweries @ food & beverages industry
Budapest, Hungary (onsite)

Back to assignments

Operated the IT infrastructure of Heineken Hungary Breweries offices across Budapest (3 sites - 50 customers)
Had been responsible for:
ISDN network lines and phones
OpenVPN network
Polycom conferencing
BrightStor backup

December 2004. - July 2007.
Employed in information technology industry
Budapest, Hungary (onsite)

Back to assignments

Operated the IT infrastructure of multiple legal, accountant and trading companies.
Had been responsible for:
On-demand client IT support (remote and onsite)
Managed the procurement and delivery of IT assets as well as created offers and organized hardware delivery for the customers

February 2003. - October 2004.
Employed in translator industry
Budapest, Hungary (onsite)

Back to assignments

Translator and proofing editor (English-Hungarian) of AUTODESK products, managed:
Translation of software user interfaces, tutorials, tips, helps and how-tos for AUTODESK applications
Translation of press releases and technical articles

Education

Budapest University of Technology and Economics, Budapest

Faculty of Electric Engineering

September 2001. -


Áron Szilády Reformed Church Grammar School, Kiskunhalas

Faculty of Math, Physics and Computer Studies

September 1995. - June 2001.
High school diploma

Courses

Udemy courses

PMP Certification Exam Prep Exam 720 Questions (March 2023.)
Managing Programmes (January 2021.)
Risk Management for PMI Certification (July 2019.)
Manage and Control Quality (October 2018.)
Planning Stakeholder Engagement (June 2018.)
PMP PMBOK 6 - All PMP Terms (June 2017.)

PeakOnline

ITIL® Foundation Training (May 2016.)
ITSM Training (December 2015.)

Languages

English

Full professional proficiency
(ILR Level 4)

German

Elementary proficiency
(ILR Level 1)

Hungarian

Native or bilingual proficiency
(ILR Level 5)

Services

IT Advisory & Consulting

I help your organization to make the best use of IT, to achieve your business goals.
After an evaluation of your current IT infrastructure, software, and processes, I will identify inefficiencies, security risks, and areas for improvement, to draw the roadmap of your organization IT strategy, in alignment of your current business needs, your size and your industry.

IT Program Management

Overseeing the upcoming IT implementation as a whole. I will deliver strategic value and business benefits (efficiency, compliance, revenue or growth) based on your organization IT strategy, to reach your business outcomes and benefits across multiple projects or a company-wide implementation with ease.

IT Delivery Management

Manage all aspects project management including - but not limited to - schedule, stakeholder, order, financial, risk, issue and problem management of IT delivery projects all together with people management of onsite services and third parties to deliver your demand on time, within scope and budget. I make it happen.

I am a strategically minded and customer-focused professional with a strong delivery orientation and extensive infrastructure expertise, built upon a solid IT support background. I combine strategic vision with deep technical knowledge to develop effective solutions, align with business objectives and the current quality assurrance methodologies to deliver measurable value to clients.

Wintel "accidentally" deleted production server, 3 hours prior to Go-Live. Despite of the fact, we fixed it on the same day, though!
On practical level, transformation is always hard, because most of the time the current business strategy or ways of working, is not aligned with the IT standards and best practises. The answer is to adopt an IT solution which may not meet the highest level of IT standards, yet still aligns with the business, and still meets the desired security and practical levels of IT.

Ever since the raise of mankind, the dream project is always the same: to reach the stars.
For me, it's aerospace IT, no questions about it.

AI itself won’t flip a dime itself. However AI can be "misused" by a small group of people.
It will not "decide" to enslave us — it has no willpower, no self-awareness, no goals, or desires. It processes data, patterns, and instructions.
But if society doesn’t set strong rules and checks, people (or governments) could use AI as a tool of oppression (e.g., mass surveillance, exploitative work automation, manipulation of opinions).
You should not afraid of implementing AI, you will not lose your job due to AI.
Like in personal transport industry - during the early 20th century - charioteers did not lose their jobs, but had become taxi drivers. We just change the toolset, chariot had been replaced with a car, your data crawler will be replaced by AI, your script will be replaced by AI.
You only lose your job if you do not adapt to use AI, because everybody else will do.

Get In Touch

Do you want to chat about your IT?
If so, please drop me a line, and I'll schedule a Teams/Meet meeting.